FOR HEADS OF PEOPLE

HR answers without HR
being the bottleneck.

An internal assistant on the EBA, leave policy and benefits docs. The ticket queue drops. Employees get instant, cited answers.

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THE PROBLEM

What's broken today.

HR fields the same 200 questions a month. Most have answers in the EBA, but the EBA is 110 pages and nobody reads it.

When a manager gets it wrong, it's an industrial relations problem, not just a comms one.

THE APPROACH

Three steps. One brain.

01

Connect

Point Certant at the EBA, your leave policy, and your benefits docs.

02

Ground

Certant builds the knowledge graph of clauses and employee categories.

03

Ship

Assistant lives in Slack or Teams in days.

THE OUTCOME

What changes.

78%
Ticket reduction
< 5s
Average answer time
100%
Cited responses
"
My team finally has time to do strategic HR.
Quote pending customer sign-off
SHIPPING IN 2026

This use case is shipping
in 2026.